Communications
The Long Beach Police Department communications division is the heartbeat of the agency. Our Dispatchers are vested with the responsibility of answering calls for assistance from the citizens of Long Beach and our visitors. These dispatchers are not only the heartbeat of the department but are the lifeline to those officers on the other side of the radio. Our dispatchers are highly respected and are considered as a friendly voice that is here to help.
Dispatchers provide the single most reliable means of communications between the citizens and the officers responding to calls for assistance. The proper discipline that our dispatchers show when taking calls for assistance are essential in order to prevent confusion and unnecessary loss of life.
For Emergencies call 911. To report a NON-Emergency Crime call 228-863-7292.
Who, What, When, Where, Why, Weapons
When your call is answered, remember that the dispatcher will seek out answers to the six W’s:
WHO, WHAT, WHEN, WHERE, WHY and WEAPONS.
Reporting Person Information
When calling in about a person, try to give as much of the following information. It could be the way that the subjects are found or identified by law enforcement personnel.
- Name of Person (If Known)
- Race
- Sex
- Approximate Age
- Height
- Weight
- Build (Fat, Stocky, Slender)
- Hair
- Eyes
- Physical Characteristics (Scars, Tattoos, Limps)
- Clothing Description
- Is Subject Armed (Gun, Knife, Baseball Bat)
Reporting Vehicle Information
When reporting information concerning a vehicle, use the acronym CYMBAL:
C – Color
Y – Year
M – Make
B – Body, (2 door, 4 door, 300 ZX, the model of vehicle)
A – Any other vehicle information that would stand out
L – License State and Tag Number